RFID CC SCANNER

Software updates will happen automatically when the scanner is connected to Wi-Fi and the user is logged in.

No, but the device needs to connect to Wi-Fi on a regular basis to ensure optimal performance.

Please check the technical specification of the scanner for full information, however the battery life will support a standard working day.

We are unable to advise on this because it depends on the size of your operation and your day to day processes. Please call CC if you would like to discuss further.

The XR2 device cannot support Android 15 yet, as announced in the webshop of Lyngsoe, due to higher-than-expected memory requirements, so it will be delivered with Android 13. All devices ordered and paid before the first of September can be exchanged free of charge in August/September for an upgraded device with more memory running Android 16. The exchange will be handled by Lyngsoe Systems. The Android version does not impact the performance or use of the device with CC applications.

Yes. This device recognizes the CC Tag but can not recognize the difference between a CC TAG5 and a CC TAG6. Furthermore the CC4scanner app cannot be installed on this device, so you are not able to visually see scans, count or share data.

Please note that after 31 December 2021 Feig no longer supplies GSEcco scanners. There is also no service offered on the scanners present in the market from that date. For questions please visit info@feig.de or the website www.feig.de or phone +49 6471 3109-0

Results should be the same if the scanning method is performed in the correct way with the selected devices.

The close read mode can help with this. Damaged CC TAG6 labels can still show a small signal which leads to a scanner beep, non-genuine do not react at all so there is no scanner beep. Badly damaged CC TAG6 labels may not signal even if they are genuine, but you can see that they are heavily damaged.

The CC4 Scanner App is already pre-installed on the devices purchased through our partner Lyngsoe Systems A/S.

No the app only works on a mobile phone which has RFID scanner software. Barcode or QR Code scanner options on your phone will not scan the RFID tag.

No, the basic App is free of charge.

The CC4scanner app has one to three pre-set scanning modes, depending on the device, each having settings to support an optimal scan performance. The App also counts scanned labels, and you can share data with trading partners. (Watch Video)

The main difference is the power with which the scanner works to read the RFID chip. The more power, the faster you can work, but the risk of cross reads (picking up other tags close by) increases as well. The lower the power the closer you need to hold the scanner against the label (kissing the label).

Yes, CC will work on getting more functionality in the App using customer feedback.

Updates will be done automatically if you are logged in and the device is connected to Wi-Fi or phone network.

Standard formats are available to export the scan data into your system; For further details watch our video.

If you would like to see another format then please mention to CC.

Please register a request with  us/supplier. CC gets all requests and will create a new function if there is wider demand among our customers.

In principle yes, but the app needs to learn ‘how to talk’ to that specific type of RFID reader. Such a request can be made through a Service desk ticket with the scanner supplier.

Login to the website of the scanner supplier and register a service ticket.

To authenticate a CC TAG6 label on the highest level you need to use the CC4scanner app, but the RFID handhelds can also be used to read any RFID label with and without the app.

Please contact your scanner supplier Lyngsoe via tel nr +45 70 28 70 29 (Monday – Friday 8:00 – 16:00).

Once you call Lyngsoe, you will be taken to a general menu for all Lyngsoe users. To be assisted properly, choose option 4. You will get someone on the line who will guide you through Lyngsoe’s website and be able to answer your questions.

Yes, the RFID number, the scan date and the location where the scan took place is shared with Container Centralen.

Yes, there are, see here.

Lyngsoe A/S can see if the device is in use and at what location the device was last used, however we do not have the authority to police these instances.

The standard period of unlimited service which is included in the pricing of the device  can be found in the webshop. If you want to increase the period  then you can purchase an additional contract. Customer Service contact: +45 7028 7029.

Visit Lingsoe A/S web shop:

Please click on the ‘eye’ button behind ‘Service’ on your scanner device and you can view the service content.

Click here to read more about the data and protection statement.

Yes: The scanner performs the best if the device is right-angled to the CC TAG6 label. In general, there are 2 ways of scanning for the best results, the user selects the best way for him/her. Scanning with a horizontal positioned mobile device and scanning with a vertical positioned mobile device: have a look to our video tutorial.

Yes, you can. There are 2 standard API available to collect your scan data by using your scanner login and password.

REST API: https://containercentralen.outsystemsenterprise.com/CustomerScanning_IS/rest/CCCustomerScanning/#!/CCCustomerScanning/GetScanningData

SOAP: https://containercentralen.outsystemsenterprise.com/CustomerScanning_IS/CCCustomerScanning.asmx

To be sure that you receive a CC Container with an original CC TAG6 label, (which is not re-used), you can authenticate the RFID chip in the label with a RFID scanner in combination with the CC4scanner app. CC has a unique Brand Identifier code in the RFID which can be authenticated by the RFID scanner without the need of an online connection with Wi-Fi or Internet.  

For customers who do not have a RFID scanner, CC developed a second authentication method via a mobile phone app (Android and IOS )  

1. Smaller loop; made of spring metal
2. Housing; yellow & transparent
3. Guiding pins for closing
4. A number of features both inside and outside of the label; here you see the hologram, also a label number and the CC logo are part of the features
5. Data matrix with breakline
6. Closing pin

The leading authentication method for CC will remain the RFID authentication. In case of doubts the RFID scan result prevails over the smartphone method.

• The HH83/85 scanner, similar to the CC TAG5 authentication.
• TC27 connected to the advised RFID pistol grip.

Both available in the webshop, including the service package with automatic updates and support if any issues occur.

Furthermore, if you already have an TC22, TC21 or TC26 you can install the app yourself on these devices under the pre-conditions:

1. All updates of the app have to be installed manually on your device as well (no automatic updates as with devices purchased in the webshop)
2. The app only works on the TC21 and TC26 when the RFID reader is connected using a pin connector. Not all TC26/TC21 are equipped with this connection.

Portal Scanner

• For all technical details, service options and pricing please see website.
• You can still authenticate using the SD55 scanner but please note, the device is no longer supported by the supplier.
• The GS Ecco can authenticate the CC TAG6, but is not able to see the difference between the CC TAG5 and the CC TAG6

More about scanners >

• The HH83/ HH85 and the Speedata SD55 scanners are updated automatically when the scanners are connected to the internet on the 6th of January 2025 or after this date.
• The GS Ecco is  not supported by the suppliers anymore for an update.
• The scanners can also authenticate the CC TAG6 but will not recognize the difference between a CC TAG5 and CC TAG6 so they will count and scan both labels.

More about scanners >

CC supported RFID scanners can be purchased in the web shop of Lyngsoe, a third-party who installs the app on the device and delivers support and a repair services if purchased. You can find more details about ordering and technical details of the scanners here.

We have 3 instruction videos available on our website:

• CC4 Scanner App – video tutorial
• How to scan a stack of CC bases
• Close-read mode

• Please see a  movie for  the CC4scan app

• The app will work without a connection to the Internet or Wifi.   

• To receive updates on the app and to empty the internal storage of the device you have to connect the device to the internet/wifi on a daily basis.  

• Functionalities of the CC4scan app are:   

• • Authenticates the CCTAG6 labels in different configurations,  

• • Counts the number of CC TAG6 labels  

• • Reads other labels with RFIID chips inside  

• • Shares scan data  with you own systems  

Yes, you can create different levels of authorizations in the app. You can find the instructions in My CC. If you are having difficulties contact Lyngoe Service Desk.

There are different scanning configurations possible, but CC advises to only use the Close read mode. This gives you direct information which label in a stack cannot be read.

CC launches an app (Android and iOS) for smartphones as an alternative for RFID authentication of the CC TAG6 label. With the installed app you can authenticate the CC TAG6 label based on a combination of visual techniques. This authentication method is more time consuming and less accurate compared to RFID authentication. Therefore, RFID scanning is the preferred authentication method and in case of doubts the RFID scan result prevails over the smartphone method.  

Download app

The app is NOT available in the Android & Apple store but can be downloaded from our Website;

• go to https://container-centralen.com/cc-products/cc-tag6/
• Choose Apple or Android and press the button
• App will be automatically installed, as long as you have not blocked this option in your settings.

The app is compatible for – Apple iOS (min 15.0 current iOS version is 18.1) and Android Samsung app (min Android 14) for the authentication with the combination of visual techniques. Furthermore, the users phone must have a camera with the ability to activate the light.  

Download app

• Please see the movie for the authentication app

• Download the app from our website on your phone

• The app will work even if the device is not connected to the Internet/Wifi  

• Open the app on your device  

• • Position the CC TAG6 in the indicated area, just below the camera. Make sure that both the label as well as the casing is inside the markings.
  • The app only works in labels which are closed

• • The light of the phone will automatically go on if needed  

• • You have max 10 seconds for positioning  

• Results will be:  

   Outcome of authentication:   

Authentication successful:   

Tampered/invalid:   

Known counterfeit Product:   

Investigation required; No read available in 10 seconds (not correctly positioned) or it is a a fake label without the visuals a CC TAG6 has) 

Container Centralen will do its utmost to protect the CC Container Pool and will act when someone infringes the IP rights of Container Centralen. Any party infringing our IP rights will be brought to justice and will be excluded from the CC Container Pool. To avoid logistic disturbance CC will replace a limited number of fake TAG6 labels for an original CC TAG6 label. These incidents will be recorded and the customer who hands in these containers with a fake label will be informed and invoiced. CC will charge € 30 euro pool protection fee per fake label. When the number of fake labels exceeds a threshold, further action will be taken.

You should refuse the CC Container base delivery. If you mistakenly have accepted one or more non-genuine labels, you should remove them. Having non-genuine labels in your possession is unlawful and punishable. Non-genuine labels (together with relevant contact details of the provider) can be exchanged at Container Centralen for a fee. We advise our customers to send a corresponding invoice to the provider of the containers with the fake labels (customer or supplier etc.). Reference is made to article 4.3 of the General Conditions CC Container system. CC will monitor and analyses the quantity and type of labels when a customer requests an exchange.