Changed depot procedure
CC Container 3_newlabel_HR

Updated procedure return of CC Containers

In order to support the efficient flow of your products and following requests from our customers, Container Centralen have simplified the procedure for Returns in to our depots. This does not apply for partner depots, like Royal FloraHolland and Landgard.

If an occasional* CC TAG5 label is missing or non-readable the stack of bases will be accepted and this is how we will manage the process:

Occasional bases without a CC TAG5 label and/or metal plate

CC will attach a CC TAG5 label and/or metal plate so the base can be accepted in to our depot

  • Your booking will be processed (exchange or transfer)
  • CC will email you to confirm our findings, stating what was missing and the quantities
  • CC will issue an invoice to cover the replacement of the CC TAG 5 label and / or metal plate
  • Rates: € 13.26 per CC TAG5 and € 14.49 per metal plate.

Man holding red label on CC Container base

Occasional trolleys with non-readable CC TAG5 labels

  • The non-readable labels are replaced and sent to CC Head Office for analysis.
    Your booking will be processed (exchange or transfer)
  • CC will email you to confirm our findings, stating what was missing and the quantities
  • If the TAG5 label is broken: CC will replace free of charge, no further action is required.
  • If the TAG5 label is counterfeit: CC will issue an invoice for managing the replacement

False labels disrupt the system and we therefore ask you to investigate how this label got into your flow. You can take action for example, by addressing your supplier. If you have information about a possible source of counterfeit labels, you can contact private investigator Riscon Arnhem: +31 (0) 318 6666 44. All calls will be managed confidentially and a financial reward is provided for tips that lead to prosecution. Only TOGETHER we can keep counterfeits out of the pool.

*In the event CC receive many bases without correct labelling we reserve the right to decline the full stack/booking.

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